Incident Reporting and Investigation
All councils and other governing boards and committees need to ensure a reporting process is available for all of their people and that they are aware a reporting process is available!
We must take the time to review and learn from them when they happen. It's unrealistic to expect we will always be 100% healthy and safe. Injuries, illnesses, incidents and near misses can - and do - happen.
Depending on the nature, severity and complexity of the incident, learning from an incident might be as simple as chatting to people afterwards so you can all try to figure out what went wrong - and what to do about it.
Below are guidelines to set up your own incident management process, and associated forms, with more formal notification and investigation processes below that.
Notifications and Investigations
When to Investigate further
Use the Incident Investigation Form for investigating
- A major incident (ensure it can't happen again)
- A repeat incident (we didn't learn the first time?)
- An issue that was fixed already (fix failure)
- An unknown cause (find the root cause and fix it)
- A 'notifiable' event (WorkSafe notifiable)
Remember to include photos please!
Use the form at the bottom of this page to send in your investigation documents.
Inform Connexional Office
Keep the Connexional Office informed. They will assist you with:
- notifying and coordinating with WorkSafe
- investigating the incident
- next steps to take
- insurance notifications
Contact the Connexional Office on 0800 266 639 ext 823 or [E-Mail not displayed]
Notify WorkSafe of Major Incidents
Incident Reporting Webinar