Incident Reporting and Investigation
It's unrealistic to expect we will always be 100% healthy and safe. Injuries, illnesses, incidents and near misses can - and do - happen. We must take the time to review and learn from them when they happen.
Depending on the nature, severity and complexity of the incident, learning from an incident might be as simple as chatting to people afterwards so you can all try to figure out what went wrong - and what to do about it.
A more formal way to do this would be to keep an incident register and use it as part of your in-parish/in-house follow-ups.
All councils and other governing boards and committees need to ensure a reporting process is available for all of their people and that they are aware a reporting process is available!
Notifications and Investigations
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Notify WorkSafe of Major Incidents
Always phone 027 457 4196 in the first instance, and inform the Connexional team who will assist you
WorkSafe's "What events need to be notified"
WorkSafe's online notifications
WorkSafe's printable notification formPhone WorkSafe on 0800 030 040
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When to Investigate further
Use the Incident Investigation Form for investigating
- A major incident (ensure it can't happen again)
- A repeat incident (we didn't learn the first time?)
- An issue that was fixed already (fix failure)
- An unknown cause (find the root cause and fix it)
- A 'notifiable' event (WorkSafe notifiable)
Remember to include photos please!
Use the form below to send in your investigation documents.
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Inform Connexional Office
Keep the Connexional Office informed. They will assist you with:
- notifying and coordinating with WorkSafe
- investigating the incident
- next steps to take
- insurance notifications
Contact the Connexional Office on 027 457 4196 or [E-Mail not displayed]
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Incident Reporting Webinar
Downloads
- Guidelines Guidelines to report, investigate and register: near misses, incidents, accidents and events.
- Incident Report form Designed to print 2 to a page and then be cut in half. · Form captures the what/when/who/where and sets up the conversation to avoid future occurrences.
- Incident Investigation Form For investigating - A major incident (ensure it can't happen again) - A repeat incident (we didn't learn the first time?) - An issue that was fixed already (fix failure) - An unknown cause (find the root cause and fix it) - A 'notifiable' event
- Incident Register Log all incidents. Analysis can be carried out over time to assess for incident trends and fixes.