If you have a complaint
The Methodist Church expects everyone to be treated with respect and dignity. However, if unwelcome or unacceptable behaviour occurs, then it should be addressed as soon as possible. So please:
- Firstly, and only if appropriate, contact your presbyter, minister or senior layperson. Parish details can be searched here.
- Otherwise, email the General Secretary of the Methodist Church or telephone 0800 266 639 ext 824.
- Alternatively, complete the form below which will be received only and directly by the General Secretary.
At all stages, we will seek to address issues and challenges with compassion, humility, and respect for the dignity and privacy of everyone who may be involved.
Where appropriate, complaints will be dealt with according to the Church Rules and Regulations (see section 8), but when warranted, we may refer the matter to other support agencies or the NZ Police.
Thank you for taking the time to help keep people safe and cared for.