SUPPORT INFORMATION

The most important thing those of us who are not infected can do is to reduce the strain on the health system. We can do this two ways:

1.    Not getting sick with any other bugs:

• Wash your hands for at least 20 seconds with water and soap and dry them thoroughly, regularly throughout the day.
• Try not to touch your face or rub your eyes
• Use hand sanitiser if hand washing not available or on exiting or entering public spaces

[Soap is useful for viruses with a fatty exterior like COVID-19, hand sanitiser is good for other bugs, but needs a very high alcohol content to kill COVID-19]

2.    Not transmitting any other bugs we may have:

• Staying home at the first sign of illness in you or your dependents
• Sneeze into your elbow
• Use tissues for nose-blowing, only once, and dispose of in rubbish bin
• Avoid the following: shaking hands, hongi, hugging, or otherwise touching the faces or hands of people you are not living with
• Maintain social distance – if you do have to go out, spend no more than 15 minutes being more than 1m closer to each person you might meet.

Food

• home baking needs to be undertaken in a clean and hygienic manner
• consider using commercially processed food

Preparation

• ensure hands have been thoroughly washed and dried before touching the glasses, cups, plates serving tools and other utensils
• ensure hands have been thoroughly washed and dried while preparing the food and drink
• or wear food-hygiene standard gloves
• always keep your hands away from your face

Serving

• handle the food as little as possible
• offer the food in such a manner it is easy to pick up
• ensure people don't need to use their bare hands
• offer the cups, plates and utensils in such a way that recipients need only touch their own

Cleaning

• where possible, use a dishwasher or steriliser to clean dishes
• ensure hands have been thoroughly washed and dried before touching the clean dishes
• clean and dry the cleaning/drying cloths often

Fast Contact Tracing is important

All of the world needs to be in control of COVID-19 before we will be truly safe.

Contact tracing will be New Zealand's key tool to minimise the chances of a second or further wave of COVID-19 sweeping our country.

Individuals are responsible for keeping a diary of where they have been, and who they've been with.

As a Church we should help by providing NZ COVID Tracer QR code posters at all of our buildings.

Must have: NZ Covid Tracer QR Code Poster

• Have your driver licence ready
• Location Name is limited to 35 characters, avoid all punctuation marks including dashes and apostrophes
• Avoid the business number and use this BIC reference S954010

Using the app

The App is available from the App Store or Google Play
Technical stuff:  You will need at least Android 7.0 and iOS12.
                            The plan is to open it up to older versions but a date is still to be confirmed.

Use instructions are available from https://tracing.covid19.govt.nz/

You can register online if you don't have a smartphone https://tracing.covid19.govt.nz/signup

Alternatives

For whatever reason you may not want, or may not be able to use the App.
Here are some ideas to keep track of where you have been and when.

Why wear face masks at Alert Level 1?

We want our people to continue our usual activities but with an increased response in our Auckland churches where certain activities have a greater potential for COVID-19 to spread via droplets.

We want to ensure that everyone stays safe particularly over the Christmas period when there is increased travelling and mingling.

Click here to read more, including some Questions and Answers.

When to wear a Face Mask

• On all domestic flights at all Alert Levels
• At Alert Level 1 in Auckland wear a mask on public transport such as buses, trains and ferries
• Recommended for church services and events in Auckland
• Recommended in Auckland for people from multiple bubbles in a vehicle for a Church event or Church business
• Expect your taxi, Uber and bus driver to wear a face mask in Auckland
• At higher alert levels in all close physical situations with people outside your bubble
• Face coverings should also be worn by most people on public transport and aircraft. That includes trains, buses, and ferries. It also includes the drivers of small passenger vehicles such as taxis, Uber and Zoomy.
•  They don't need to be worn:    
  • by people with a disability or physical or mental health condition that makes covering their face difficult.
  • by children under 12
  • on school buses
  • by passengers of small passenger vehicles, such as taxis, Uber, and Zoomy
  • on charter or group tours
  • on interisland ferries
  • on private flights
  • by private contractors of air services such as top-dressers
  • in circumstances such as in an emergency or when people need to prove their identity or communicate with someone who is deaf.(from 31/8/20)
                 

  The Methodist Church now expects that people from multiple bubbles in a vehicle for a Church event or Church business will also wear a mask.  (from 31/8/20)

Who should wear a Face Mask

• Able breathing people who can remove the masks themselves

Who should not wear a Face Mask

• young children or people who need help to remove the masks
• people who have trouble breathing

 How to put on a Face Mask

1. Use clean hands
2. Use a clean, dry, undamaged mask
3. Hold the mask by the ties or ear loops
4. Place over your nose, mouth and chin
   • fit it comfortably and securely against the side of your face
   • ensure you can still breath easily!
5. Clean your hands again!

 How to remove a face mask

1.    Use clean hands

2.    Use the ties or ear loops to pull the mask away from your face.

i.    AVOID TOUCHING your eyes, nose and mouth

ii.    AVOID TOUCHING the front of the mask

3.    Clean re-usable masks in a washing machine with detergent at 60°C.

i.    ensure mask is fully dry

ii.    use a dryer or dry it flat to maintain shape

iii.    if possible, dry in direct sunlight

4.    Responsibly dispose of single-use masks in:

i.    rubbish bin with closed lid

ii.    sealed bag (and then dispose of the bag)

iii.    AVOID re-using or disinfecting single-use masks.

5.    Clean your hands again!              

When to change a Face Mask

• if it gets damp or soiled
• at least each day
• if you cough, sneeze or dribble into it
• wash before using again (resusable masks)
• wear only once (single use masks)

Helpful websites

Holy Communion   
                                  
Under restrictive alert levels, the mechanics of food service advice is generally:

•      avoid buffet style food-lines

•      serve food individually

•      only have one person touching a utensil rather than multiple people

•      maintain hygiene of hands and utensils

•      maintain physical distancing

How would you see communion happening when physical distancing rules are relaxed and we still want to maintain an ongoing standard of hygiene?

What will be a new Communion normal moving forward in times of threats of infections?

Guidance from Faith and Order

A Theological Statement

Celebrating Holy Communion or the Eucharist has been at the heart of worship for the overwhelming majority of Christian communities. However Christians and members of other faiths hold the insight that our worship forms and rituals are core aspects of celebrating faith and honouring God. Yet God is not honoured by practices that are unjust or diminishing.

A practice that risks the health or life of clergy and worshippers is an unethical one. Therefore we should take steps to ensure our experience of celebrating Holy Communion is safer for all of us.

Therefore we should ensure:

• The person preparing the elements must thoroughly wash their hands and wear gloves.
• Unnecessary handling is minimised. The bread and cup should be on the Communion table and veiled prior to the start of the service.
• Sanitiser gel is offered to every person who comes to church, as part of the ministry of welcome. On Communion Sundays this reduces the risk to the celebrant and those who assist her or him.
• Communion ware, cups, chalice, paten are cleaned and dried thoroughly by a person or people wearing gloves.
• The Sign of Peace is suspended at Level Two or higher.

Prior to distribution the celebrant and those assisting with distribution will wash their hands with soap and water, and then keep their hands cleansed with a sanitiser gel.

Often we receive communion in both spiritual and physical closeness. The gathering around to receive the elements is a moment of deep fellowship. However at this time we must continue to practice safe distancing even in receiving Communion.

What that looks like will be contingent on the worship space, the numbers of communicants and their mobillity. One option might be to adopt the Presbyterian practice of taking the elements around the church.

When we are restricted in celebrating Holy Communion

The following is offered from Alan Upson.

"Hearing that the St John's Parish Secretary here was seeking some guidance on how the congregation might experience communion, I've put some personal thoughts on the matter to paper and attach a copy for you in the hope that they might be useful.

They are intentionally personal, because the practice of Communion would be just functional, if not graced by people's intentions and feelings of anticipation, presence, acceptance and spiritual refreshment.

The traditional form of communion isn't, I feel, the only way to experience the fulfilment of the Last Supper ritual.

Feel free to share these or put them aside as signs of dotage, as you wish,

Blessings both,

Alan Upson"

Phone first if possible

• Confirm people are well, and assure them you are also
• Be upfront about hygiene and keeping each other safe at this time 

Distance and hygiene

• Maintain social distancing
• Wash your hands before and after if you are able
• Carry sanitiser and use it before and after your visit
• Keep your hands away from your face

Food and drink

• Practice good hygiene and food handling habits

Play it safe

• Maintain a record of places you have visited
• You have the right to decline visits if you are uncomfortable with the level of risk the virus poses to you and your family's health.
• Only allow visits if you are sniffle and illness free
• Be guided by Hospital and Rest Home rules – they are in charge and may still be locked down

Ola Lelei helpline
0800 OLA LELEI (0800 652 535) Auckland region freephone service

Talk to a trained Pacific mental health or social worker about any worries, issues or concerns they may have due to COVID-19 (coronavirus). If they aren't able deliver a specific service, then they are able to refer the callers, with caller consent, to one of their many partner organisations. This is the first known service of its kind for Pacific peoples in New Zealand. It is supported by funding from the Ministries of Health and Social Development.

Mentemia app
Mentemia from John Kirwan is an app that coaches mental wellbeing and is free to all New Zealanders. It's packed with evidence-based ideas and tools to help you learn how to be well, and stay well. It includes most common stressors experienced today - poor sleep, anxiety and stress.
https://www.mentemia.com/nz/home



Xero's employee assistance programme
Free, confidential counselling sessions to Xero subscribers and their staff. (Peter van Hout, Sarah Andrews and Bruce Johnston have confirmed availability on the plan MCNZ has with Xero)
https://www.xero.com/nz/xap-faq/
        

Employment Advocacy Programme
Available to Presbyters and Deacons in appointments and their families
https://www.eapservices.co.nz/contact/

People in the shop – 2 metre spacing

• Only allow the number of people in as social distancing will allow
• 2 metres between strangers in public places
• 1 metre between known people in public places
• This includes volunteers stocking the shelves or tidying up
• Create a one way system if you have space
• Keep a customer register if you are open at Alert Level 2 

Hygiene and sanitisation

• Encourage customers to touch with their eyes before they use their hands
• Consider all touched items being brought to the counter for sanitisation
• Sanitise counters and eftpos machines after use 

Ideas for incoming items

• Use clean gloves while handling incoming goods
• Sanitise hard goods prior to sorting and displaying
• Wash soft goods separately if possible
• Date soft goods and hold for a week prior to sorting
• Select a date and time for drop offs (rather than at any old time) 

Shared toilet facilities

• Will need to be strictly monitored to ensure they are sanitised for the next person 

Play it Safe

• Only open if you have willing and able bodied people
• Maintain enough people for standard security protocol

Volunteers

Our volunteers are often the backbone of our outreach endeavours. They often build a routine around the work they do with the church and COVID-19 interruptions strain that routine.

Help our volunteers through this time:

•      Keep in regular contact with your volunteer team

•      Plan for any work that can be done at home

•      Ensure there are available for work to be done at home.

Ensure the team has an opportunity to discuss and agree how operating the office will work, based on being sensible and setting a good example.

Play it Safe Protocols are available under the Downloads page. Edit the protocols to suit your building and your team. There is an additional Play it Safe poster also available to edit.

Landlord responsibilities

• Keep contractual obligations in mind
• Increase the cleaning regime and regularity for common areas
• Keep tenants informed of the changes of the steps being taken
• Only instigate contact tracing for the offices/building areas you work in
• Seek further assistance if you are unsure

Tenant responsibilities

• Their tenancy area, staff, and business operations
• Contact tracing for their business

Physical distancing

If our region is in a higher alert level, we need to think about how we maintain physical distancing.

• Consider doorways and pinch points – create space to maintain distancing
• Think about chairs, standing space, queueing
• Use indications or signs expected behaviours – tape on the ground, footsteps (walking or standing), arrows 

Work safely

• Use alternative ways of working if possible. If customers are not on site, keep staff working from home.
• If workers are sick with symptoms of COVID-19, tell them to stay home.
• Talk with your team to identify risks and ways to manage them.
• Ask everyone, workers, contractors and customers, with cold or flu-like symptoms to stay away
• Provide and maintain appropriate contact tracing tools
• Reduce the number of shared surfaces, and regularly disinfect them.
• Wash your hands. Wash your hands. Wash your hands.

Keeping each other safe

•      Have a conversation to discuss how each group will keep you and other groups safe

•      Inform them how you will keep them safe – refer to the "Building use" item above

•      Keep distance between groups

•      Ensure groups stay within their designated time frames to avoid overlaps

•      Shorten each groups time frames to avoid overlaps

Facilities – cleaning and hygiene

•      A cleaning regime will have to be used to ensure facilities and building cleaning occurs between groups

 
Play it Safe!

•      Stay at home if you are unwell

•      Stay at home if you are at high risk of severe illness

"COVID-19 can remain on plastic and stainless steel surfaces for up to about 3 days and less than that for other types of surfaces. This will depend on the surface." 

Cleaning vs disinfecting

"If surfaces look visibly dirty, they should be cleaned first. Best to use a detergent which will have the added bonus of likely deactivating coronaviruses as they are enveloped viruses.

If you are using a disinfectant make sure it says it is antiviral and follow the instructions. Often, we just end up using a cloth to wipe the microbes around rather than actually letting them sit and stew in the disinfectant first so that it can do its job. Surfaces will need about 10 seconds soaking with the disinfectant for it to work."

Options to consider:

1.         Leave surfaces alone for 3 days or more

2.         Disinfect the surfaces/objects before and after they are touched

3.         Avoid/bypass the surfaces/objects entirely

4.         Disinfect the hands before and after they touch the surfaces/objects

5.         Minimise the number of people who have to touch the surface/object

Apply the options to your building and activity.

6.         Inform people of the upgraded procedures. 

Hand washing dishes

Ensuring dishes are sterilised is easy with a dishwasher or steriliser unit. The following link has useful information in it regarding steps to take if handwashing is your only option.

https://www.realsimple.com/home-organizing/cleaning/how-to-disinfect-dirty-dishes

The key ones:

• Buy antibacterial dish wash liquid
• Use a scrubber rather than a sponge
• Use water as hot as you can (and heat resistant dish wash gloves)
• Sterilise tea towels/drying towels between uses

Cleaning between groups and building uses

• Ensure groups stay within their designated time frames and or areas to provide time to clean
• Ensure group numbers are within the approved guidelines
• Shorten each groups time frames to avoid overlaps
• Ensure each group maintains outstanding hygiene habits
• Building use may be cancelled if users cannot maintain standards
• Create a one way system to help separate people

Additional cleaning products may have to be provided for cleaning, although some groups may also be obliged to provide sanitisation and cleaning products for their own people.

Care for Our People

All participating partners care for the wellbeing of their people.

Please take the steps you feel most comfortable with to ensure your wellbeing.

Please let trudyd@methodist.org.nz know of any other differences between our advice and our CV partner churches so we can help make information sifting easier for you.

The Methodist Church of New Zealand welcomes you to share your stories of this journey so we may all learn.